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Customer Satisfaction Questionnaire

Basic data
Customer (address, contact):
Product (type, year of production, S/N):
Customer evaluation

State the numeric value of scale 1–4 (1 = definitely satisfied, 2 = satisfied, 3 = unsatisfied, 4 = satsified in no case)

Quality and rate of processing of processing offer 1 2 3 4

Commentary
Fulfillment of delivery dates 1 2 3 4

Commentary
Quality of machine installation 1 2 3 4

Commentary
Sales manager approach 1 2 3 4

Commentary
Completeness of documentation to the order 1 2 3 4

Commentary
Solution of your specific requirements 1 2 3 4

Commentary
General evaluate, recommendation, others perception:

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